FAQ

We offer a range of micron options to suit different debris types and seasonal needs. Lower microns are ideal for fine dust and pollen, while higher microns are best for larger debris like leaves. Consider your pool's debris types when selecting the appropriate micron level.

Our vacuum replacement bags are designed to be compatible with a wide range of battery-operated vacuum models. However, we recommend checking the compatibility with your specific vacuum model before purchasing.

The frequency of bag replacement depends on the amount of debris being collected and the bag's capacity. As a general guideline, we recommend replacing the bag once it reaches full capacity or shows signs of wear and tear to ensure optimal performance.

Yes, we offer bulk discounts for larger orders. Please contact our customer service team at sales@vacbagz.com for more information on volume pricing and special discounts for pool service professionals.

We want you to be completely satisfied with your purchase. If the vacuum replacement bags are not suitable for your needs, please contact our customer service team to discuss return or exchange options within our specified return policy.

We strive to process and ship orders promptly. Delivery times may vary depending on your location. Once your order is placed, you will receive a confirmation email with tracking information to monitor the status of your delivery.

Our vacuum replacement bags are designed with quality and environmental sustainability in mind. They are made with durable materials that are recyclable and environmentally friendly, helping you maintain your pool while also being conscious of the environment.

If your Vacbagz® are "popping off" of the vacuum, usually there are 2 reasons for this:

1. The bungee cord is not cinched tight enough when secured down to the cord lock
2. If dealing with fine debris/fine debris micron mesh (below 100 micron) then the mesh can become saturated after a certain amount of use, clogging the pores of the bag and essentially turning it into a "plastic bag," where the flow of water is blocked. At this point, you should either switch to a larger micron mesh size bag or rinse out the bag more often to breakup the fine debris buildup.